See what some of our customers are saying about us.

these guys are very professional,and prompt ,thanks again. Continue Phillip D Church/Superpawn, inc

Have done business several times with this company. Provides good service at a reasonable cost and does what they say they will. Continue Louis W. Tansky

Its always been great service. Continue Steven D Wintermute

Their service was of high quality with fast turn around. Their prices were consistent with their quote. The paperwork was very orderly, making checking product back in very easy. Continue King Pawn

My husband and I have a small pawn shop in northern Arkansas, he saw Labtrade's article in National Pawnbroker's magazine. He approached me with the idea of sending off several of our better pieces. I was dead set against the idea. People I didn't know would be handling priceless pieces of jewelry. Needless to say, I gave in and have never been more pleased. You actually talk to a living breathing person, NO RECORDINGS OR PRESS 1 FOR NEXT OPERATOR! Our inventory in actuality was only gone about 5 business days. They were true to their word, my jewelry was returned polished in boxes with individual appraisals. I was very surprised with some of my pieces they were valued more than I would have imaged. I will definitely be using them again. They were professional, polite and very user friendly. They walked you thru every step of the way. I would highly recommend their services. Continue Sam & Sherry Brock. Highland Sales and Pawn., Hardy, Ak.

Their service was of high quality with fast turn around. Their prices were consistent with their quote. The paperwork was very orderly, making checking product back in very easy. Continue King Pawn

(no comment given) Continue Perrys Gold Mine

Have done business several times with this company. Provides good service at a reasonable cost and does what they say they will. Continue Louis W. Tansky

Fine like always. Continue Dennis Kovac, AGM Inc

I learned about Labtrade from the National Pawnbrokers Internet Network. I decided to try the 20/20 program. I was very pleased with the results. The 20 pieces of jewelry I sent, came back in a beautiful display case with an excellent description/photo and retail value. Within 48 hours of receiving the shipment, we sold 1 piece with enough profit to cover the expense of all 20. You can be sure I will send more jewelry and be using their program on a regular basis. Continue Murray Horowitz. City Pawn Shops., Baton Rouge, La.

(no comment given) Continue Kendall Moore and Associates

A+++++++++++++++++ Best of the Best!! Continue Kendra C Chancey

(no comment given) Continue Christopher

excellent Continue Robert J. Schlink

I am writing to express my complete satisfaction with my experience with Labtrade. I was hesitant at first to send my piece of jewelry to a place I have never seen in person, and had found on the internet. But the customer service was beyond my expectations, the report is very thorough and well done, and the timeliness of the turn around was amazing! I will be sending more jewelry to Labtrade in the future, and expect to be able to obtain higher prices for my estate jewelry than I have in the past. Continue Jill H. Cedar Rapids, Iowa

(no comment given) Continue Scott Tiemann

(no comment given) Continue Hubert M. Hembree

Labtrade has been a wonderful company to deal with. Their 20/20 program has been great for business. We have always sold our jewelry at wholesale prices, but now with the retail labtrade certs the customers know right away what kind of deal they are getting! Our profit margin has also gone up on these certed rings! I would gladly recommend Labtrade to anyone in our industry! What a pleasure labtrade has been to work with! Continue Scott Pasternack. Pasternack's Pawn Shops., Aurora CO

It was very easy to use. Continue Lynden Davis

always a pleasure dealing with them Continue Karen Devakos

Its always been great service Continue Steven D Wintermute

I have to tell you I had the best experience with Labtrade!! I saw a ring on e-bay that I absolutely loved. It came with a Labtrade Gemological Laboratory report. I wanted to know that the ring was real. So I called Labtrade's Customer Service. I spoke to a gentleman who was so genuinely kind and helpful in the nicest way. He said it was important to Labtrade's honest reputation and he elcomed my phone call. He also walked me thru the web site so I understood just where and how to ask my question. He then got back to me swiftly with my answer. Labtrade represents the way we all want to be treated, with integrity, kindness and with genuine, friendly help. Continue Donna

I started with the LGL 20/20 program a few months ago, and I can't tell you enough how pleased I am with the results! The new appraisels were an instant hit with our customers, and helped give my sales people the confidence they needed to sell gemstones as gemstones, and diamonds as diamonds. And as I'm sure as others have found out, with the higher retails that we got on just one ring paid for the appraisels on the entire lot! I have since sent and received a second batch (with less than a two week turnaround) and am making plans on a third, fourth, and fifth very soon. Thank you LGL! Continue Dave Crume.

Chief Operating Officer Capitol City Pawn & Jewelry President Kansas Pawnbrokers Association 2005 Director National Pawnbrokers Association. I was referred to LGL by a friend of mine, so I decided to try them out. I thought that having an independant valuation of selected items would show my customers what a bargain my prices were. What I did not expect was for me to find a "sleeper". I sent LGL a colored stone ring that we had priced for $169. It was pretty, but we thought that it was a synthetic. We were stunned when we found out that it was a genuine blue sapphire with an appraised value of over $5000! You can bet that we will Continue to be a LGL customer! Continue Robert Moulton. National Jewelry & Pawn, Wilmington NC

Dear LGL I got the stones and I must say the presentation is excellent. Customer service is excellent. You guys are polite and courteous unlike most labs who don't take the time to talk to their clients. Prices are great!! You guys are on to something great here. Keep up the good work I will be referring as many people as I can. Continue Som Bahrami. B & B Diamond Dealers LLC, Montgomery Village, MD

Thank you for the fast turn around on the two solitaire diamond rings. We especially appreaciate you keeping us informed of the status during the evaluation period. We will be certain to use you again. Continue Patrick McKinley. Diamond Gallery, Dallas TX

With Labtrade's quick turn around time and very reasonable prices, there's no reason not to have your gemstones verified and appraised. Very nice reports. If you have any questions, you can call Labtrade and they actually answer the phone! Thank you Labtrade for the good service and follow up. I will have more stones on the way to you soon and I have just referred a fellow gem trader friend to you. Continue Aron Starratt. San Jose, CA

I had to sell a string of pearls and I knew nothing about pearls or how to sell them, so I looked on eBay to see what others were doing. I saw LabTrade's grading/appraisal certificates appear on many of the "upper-scale" eBay listings. I wanted LabTrade's professional looking certificate to appear in my listing, as well. I followed the instructions on their easy-to-use website and paid for an appraisal. From beginning to end, I was very pleased with their prompt, professional service. Their follow-through was phenomenal. They kept me updated every step of the way. I would, and will use them again. Continue Paul D. Simi Valley, CA

I found Labtrade via a Google search. I was looking for a reliable gem and jewelry appraisal service and was having difficulty finding a satisfactory one in my area. I chose Labtrade based on their website, which is helpful and very easy to use, and makes clear that the staff is knowledgable and reliable. Indeed, that was exactly the experience I had with Labtrade: they were knowledgable and reliable. In addition, their communication with me was excellent. I was treated as a person, not as a number, and more than that as a valued customer. This surprised me somewhat since I am only an ordinary consumer, not a dealer, wholesaler, retailer, or other gem / jewelry professional. The appraisal itself was presented in a clear and compact, yet easy-to-follow, fashion. The turnaround time was quick, the service impeccable. All of my questions were answered promptly and with concern. And last but not least, the price was right. I would very much recommend Labtrade to anyone who needs a jewelry or gemstone appraisal. If I am fortunate enough to own any more jewelry that is worth insuring, I will definitely use Labtrade again. Continue Angela Villegas. Long Beach CA

Labtrade's appraisals, rates, and customer service are all great. nice professional appearance, one of the lowest cost/appraisal in the industry - if not the lowest, and emails are returned relatively quickly - under an hour. Best Bang for your buck jewelry cert co. out there. Continue Lawrence L. San Diego, CA

I just started to get appraisals.But so far I'm very pleased with the gemstones I have had done so far. You have been very prompted and I think fair with your appraisals. So far I can say I have been very very well taken care of. Thank You. Continue Perry S. Muscatine, Iowa

As a neophyte to the gemstone appraisal world, my quest for knowlege began at a nationally known bookstore chain, hoping to find GemStone Appraisal For Dummies, but instead led me to he LGL website among others. I was skeptical at first how the other sites charged on average $400 per piece and LG $35, but after receiving my 3.5ct Sapphire ring back today safe and sound with the professionally laminated , easily understandable desciption and value (for this novice!), I am so sold on this company that I am sending my Emerald ring tomorrow! Thank you for a nice job LGL. Continue Trudi K. Orlando FL

I am quite happy with the appraisals I received from labtrade for my emeralds. They were done quickly and returned to me in a timely manner. I am sure I will be using their services again in the near future and have recommended them to my associates in the gemtrade business. The appraisals were key in the sale of my emeralds. Continue Ann M. Bunnell, FL

Dear Labtrade, I would like to thank you for the excellent service you provided on the appraisal of the three CT Tanzanite. Your accuracy is astonishing. Your timeliness was superb and I would not hesitate to use your service again. It is great to know there is reliable appraisal service available with Labtrade. Thanks Again. Continue Elton R. Alto, GA

I am very pleased with the efficiency and high quality of the appraisal which I received from Labtrade Laboratory. The gold/diamond ring sold very quickly, and my customer was delighted to have a reliable appraisal to accompany the purchase. Thank you, Labtrade! Continue Lloyd W. Family Gems, Greely, CO.

LabTrade offers the most professional, cost effective report/appraisal service on the market today. We move a considerable amount of closeout goods on various auction venues (both online and "live") and by adding a LabTrade report we significantly increase our response and final selling price. This is a perfect example of "added value" in my book. The reports have a very professional appearance, are accurate and extremely helpful in the sales cycle. Continue Michael M & Company. Belchertown, MA

I wanted to take a moment to write a brief note to say how much I appreciate and trust the appraisals I have receive from Labtrade. I have to admit, I was a bit nervous the first time I dropped a few of my items off into the mail to your company as basically, the only information I had about you I discovered on your web site and from having received one of your appraisals with a ring I purchased at auction. My fears were laid to rest by the professionalism and promptness exhibited by your company. The appraisals from Labtrade are of the highest and enduring quality! Over the years I have purchased many appraisals and know the difference. I especially like that they are laminated and that they include a photo of the item. Having a photo leaves no room for doubt that the appraisal is for the item in question and not a substitute. I feel this is especially important when selling at web bases auctions and one's buyers are usually strangers to one another. I am an avid gemstone jewelry collector, not only for myself but I offer many lovely pieces for sale on Ebay. Having an item listed with such a professional appraisal has increased my sales volume and prices tremendously and dramatically enhances my credibility!! For that I would like to say a hearty "Thank You"! With deep respect and appreciation. Continue Lydia B. Frost, TX

Dear LabTrade Personnel, This is a note of appreciation thanking you for your services. I am compelled to tell you that your appraisal service SAVED me about $ 10,000. For several years I have been doing business with a supplier and have become comfortable with the goods provided to me. I used to make it a practice of carefully examining what had been sent to me.....until I bought a parcel of ruby from this same supplier. For some reason I let careful inspection slide past me on this one occasion when I bought this parcel. Ruby is a gem that I rarely buy but because of my previous purchase experience with this supplier I let careful inspection slide past me when acquiring this parcel. After receiving these gems I sent a few stones to your lab for inspection and appraisal only to discover that this very reputable company had sold me well-crafted synthetics which appeared to me as middle line goods. Once learning this I contacted the owner of the company immediately to inform him of the situation and to have it corrected. I do believe his response was sincere when he stated that he did not know the gems were synthetic and that the cutting house overseas had duped him. Who knows what happened for sure but I do know that you saved me a bundle of cash ! Thanks for being professionals in your work. Continue Warner S. Anniston, AL

I received. my reports back today and was well pleased with the results. All items were professionally described and appraised and the pictures were well done. I was very impressed with the way the reports were prepared and laminated. Each ring and gem was described correctly and in detail. I will be doing business with you again. Thanks. Continue Wesley C. Greenville, SC